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Frequently Asked Questions

Please reach us at 828-407-0880 or support@wingsofflightcenterforchange.net if you cannot find an answer to your question.  



During the first appointment, I anticipate that many clients will be nervous.  I try to put you at ease and start building a therapeutic relationship with you.  I do gather background information about what brings you to services including reviewing current symptoms, previous treatment attempts, family history and several other things.  It helps give me an idea of how to best treat you and we can discuss some things that you want to work on throughout the course of treatment. 


I am available to provide in person and telehealth services.


Your insurance company will be billed and you will be responsible for the copay at the time of the session.  This can be paid via credit card, cash, Venmo or PayPal.  There are also self-pay rates available if you do not have insurance.  If for some reason, your insurance denies the claim, you are held responsible for any unpaid balance. 


  

Therapy can be difficult at times, and you may not always see the progress while you are receiving treatment. I will often provide you examples of progress that you have made. 


  

If the current treatment approach does not work, we can adjust and try a different approach. One approach will not work for everyone and may require various approaches.


  

Frequency of sessions various on the struggles you are dealing with and the treatment plan. Typically, clients are seen either weekly or biweekly at the beginning of therapy depending on needs. 

We cannot prescribe medications but can provide you with some referrals if needed. 


We will never force you to take medications.  However, if we feel it would be beneficial, we may suggest you meet with a medical prescriber for an evaluation.  


  

There are some things I am legally obligated to report to external agencies. These situations include child abuse or neglect, domestic violence and if the client threatens to hurt themselves or others. In NC, therapists are mandated reporters if abuse is suggested or reported. The limits of confidentiality will be discussed in detail during your initial session. 

  

Sometimes, we may not be the best match for each other. That is normal that personalities don’t always match. If this happens, we can discuss it and complete a referral if needed. 

  

Run!!! Just kidding! We will respect your privacy and not initiate any contact with you or discuss anything pertaining to treatment. If you do acknowledge me, I will respond but once again, will not discuss any treatment details to protect your privacy. 


  

You will have the contact number to reach us if there is a crisis after hours. However, you will also be provided a list of alternative resources as well if we are unavailable for some reason. 


  

MA – Master’s of Arts Degree

MSW - Master's of Social Work

Ph.D – Doctorate’s Degree

LCMHC -Licensed Clinical Mental Health Counselor

LCMHCA – Licensed Clinical Mental Health Counselor Associate (Associate level professional who receives regular supervision to provide therapy to clients)

LCMHCS – Licensed Clinical Mental Health Counselor Supervisor (a LCMHC that can provide supervision to those going for their full license)

LCAS – Licensed Clinical Addiction Specialist (clinician who has completed specialized training in substance use)

LCASA – Licensed Clinical Addiction Specialist Associate (clinician who has completed specialized training in substance use and working under supervision of a supervisor)

CADC - Certified Alcohol and Drug Counselor

CADC Intern - Certified Alcohol and Drug Counselor Intern

CCS – Certified Clinical Supervisor (supervisor that can provide supervision to those going for addiction certifications/licenses)

CSI – Certified Supervisor Intern (an individual who is working with a supervisor to become a CCS)

NCC- National Certified Counselor

LPN- Licensed Practical Nurse

HWC- Health and Wellness Coach

LCSW-A - Licensed Clinical Social Worker (Associate Level)

LCSW - Licensed Clinical Social Worker

CCTP - Certified Clinical Trauma Professional



Privacy Policy for SMS Messages

Privacy Policy regarding SMS messages We may send SMS messages to reach out to clients. When opting into messages, you are consenting to receive messages from the business. Your personal information will not be shared with third parties for marketing purposes. The message frequency will vary (such as the number of messages/month/week/etc., frequency varies or recurring messages). You may opt out of future message by replying STOP. You may also reply with HELP for more information. Message and data rates may apply depending on your phone carrier.

Contact Us at our Marion, NC Location

Wings of Flight Center for Change, PLLC

4905 US 70 West Phone: 828-407-0880 Fax: (828) 970-1960 Email: support@wingsofflightcenterforchange.net

Hours

Open today

09:00 am – 05:00 pm

Please call or email so we can get you set up with an appointment!


Drop us a line!

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Contact Us at our New Bern Location

Wings of Flight Center for Change, PLLC

1425 S. Glenburnie Road, Suite 3 Phone: 252-672-2101 Fax: 252-672-2102 Email: newbern@wingsofflightcenterforchange.net

Hours

Open today

09:00 am – 05:00 pm

Please call or email so we can get you set up with an appointment!

Drop us a line!

Attach Client Forms
Attachments (0)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

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Privacy Policy

We follow all HIPPA guidelines and will not release any information without your signed consent.

Contact Us

Drop us a line!

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Better yet, see us in person!

Appointments need to be scheduled ahead of time as we may not be in the office and may be working virtually at times.  It is located in Pleasant Garden Business Park - you drive up the long driveway and it is the building on the right.   

Hours

Open today

09:00 am – 05:00 pm

Copyright © 2025 Wings of Flight Center for Change, PLLC - All Rights Reserved.


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